Frequently Asked Questions
Our paddles are built with top-tier materials like T700 Carbon Fiber and thermoformed cores - designed for serious performance and long-lasting durability. Whether you’re a casual player or a tournament regular, we’ve got something for you.
If you’re just getting started, our Fiberglass paddles are perfect - lightweight, durable, and budget-friendly. For more power and control, check out our Carbon Fiber series.
We currently deliver all across India! Once your order is placed, we usually ship it out within 1–2 business days. Most customers receive their orders within 3 to 7 business days, depending on your location.
We’re so sorry if that happens - your satisfaction means everything to us! If you receive the wrong product or if something arrives damaged, don’t worry - we’ve got you covered.
Just reach out to us within 48 hours of receiving your order by sending an email or contacting our support team. Please include your order number and a quick photo of the item so we can take care of it right away.
Absolutely! You'll receive a tracking link as soon as your order is dispatched, so you can follow your package every step of the way. We’ll make sure your KOURTCRAFT gear gets to you as quickly as possible.
Starting a return or replacement is super easy! Simply send us an email at pickleball@kourtcraft.com with your order number and a brief description of the issue.
Whether it's a wrong item, or something that just didn’t meet your expectations, we’re here to help. Once we receive your message, our support team will guide you through the next steps and make sure everything is sorted quickly and hassle-free.
Yes, you'll need to create an account to place an order on our website. Having an account helps us serve you better - it allows you to easily track your orders, manage returns or replacements, view past purchases, and stay updated with exclusive offers. Don’t worry, signing up is very quick and easy.